Terms and Conditions for IT Services
Introduction
These Terms and Conditions govern your use of our IT services. By accessing or using our services, you agree to be bound by these terms. Please read them carefully.
Services Provided
We offer a range of IT services including, but not limited to, software development, technical support, IT consulting, and network management. Detailed descriptions of each service are available on our website.
User Obligations
- You agree to use our services in compliance with all applicable laws and regulations.
- You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
- You must not use our services for any unlawful or prohibited activities.
Payment Terms
- Fees for services are as stated on our website and may vary based on the specific services provided.
- Payment is due upon receipt of the invoice unless otherwise agreed in writing.
- Late payments may incur additional charges or suspension of services.
Service Availability
- We strive to ensure that our services are available at all times. However, we do not guarantee uninterrupted access and may need to perform maintenance or upgrades.
- We will endeavor to provide advance notice of planned outages.
Intellectual Property
- All content, trademarks, and data provided through our services remain the property of their respective owners.
- You are granted a limited, non-exclusive license to use the materials provided for personal or internal business use.
Limitation of Liability
- We are not liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our services.
- Our total liability for any claim arising from these terms shall not exceed the amount paid for the services in question.
Termination
- We reserve the right to terminate or suspend your access to our services at any time, with or without cause or notice.
- You may terminate your use of our services at any time by notifying us in writing.
Changes to Terms
- We may update these Terms and Conditions from time to time. Any changes will be posted on our website, and it is your responsibility to review them regularly.
Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at [contact information].
ntact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at {email} for questions related to refunds and returns.